Customer Care Executive

A new Customer Care Executive role is open at Arcis E Services Pvt Ltd (Arcis E Services Private Limited), Sector 20 - Gurgaon, Delhi. You can earn up to ₹20,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic | Languages : Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• You are patient and calm under pressure

Day-to-day work

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

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