Customer Care Executive

Arcis E Services Pvt Ltd (Arcis E Services Private Limited) is looking for a Customer Care Executive to join its team in Sector 20 - Gurgaon, Delhi. There are 4 open positions. You can earn up to ₹24,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic | Languages : Kannada, Malayalam

Day-to-day work

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Kannada, Malayalam
• Someone customer-first and polite

Compensation

You will be paid ₹22,000 – ₹24,000 per month.

Job at a glance

• Work location: Sector 20 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Arcis E Services Pvt Ltd (Arcis E Services Private Limited).