Dra Caller

Start your next role as a Dra Caller with Armsoftech Private Limited in Thane West, Mumbai. There are 30 open positions. Salary is up to ₹26,000/month.

Employer’s description

Urgent Hiring Collection Process (Dra Certified) Day Shift: 9 Am 6 Pm Week Off: 1 Rotational Eligibility: Hsc/Graduate With Experience Location Thane Wagle Estate Salary: 26K Take Home. 1 - 2 Years Experience Compulsory. | Type : Outbound

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹18,000 – ₹26,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Armsoftech Private Limited.