Customer Care Executive

A new Customer Care Executive role is open at Arostar (Aro Star), Bommanahalli, Bengaluru. Salary is up to ₹20,000/month.

Employer’s description

Job Summarywe Are Looking For A Customer Care Executive To Handle Customer Inquiries, Resolve Complaints, Provide Product And Service Information, And Ensure A High Level Of Customer Satisfaction. The Ideal Candidate Should Have Excellent Communication Skills, Problem-Solving Abilities, And A Customer-Focused Attitude.Key Responsibilitiesanswe. Type : Outbound | Languages : Hindi, Kannada, English

Compensation

The salary for this role is ₹16,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, Kannada, English
• A polite, customer-first attitude

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Arostar (Aro Star).