Dra Caller

A new Dra Caller role is open at Arrise Bpo Solutions Private Limited, Thane, Mumbai. Freshers can apply. There are 25 open positions. You can earn up to ₹22,000/month.

Employer’s description

We Are Looking For A Dedicated And Result-Oriented Dra Caller To Join Our Collections Team. The Candidate Will Be Responsible For Contacting Customers Regarding Overdue Emi Payments, Negotiating Repayment Plans, And Ensuring Collections Are Completed In Compliance With Company Policies And Regulatory Guidelines. Languages : Tamil, Gujarati, Telugu, Bengali, Kannada, Punjabi, Hindi

Key responsibilities

As a Dra Caller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹13,000 – ₹22,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Gujarati, Hindi, Kannada, Punjabi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Gujarati, Telugu, Bengali, Kannada, Punjabi, Hindi
• Someone patient and calm under pressure

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Arrise Bpo Solutions Private Limited.