Dra Collection Executive

Looking for a Dra Collection Executive role in Thane West, Mumbai? Arrise Bpo Solutions Private Limited is hiring now. There are 25 open positions. Salary is up to ₹23,000/month.

In the employer’s words

Contact Customers Regarding Outstanding Payments.Follow Up With Customers Through Calls And Other Communication Channels.Explain Payment Details And Assist Customers With Payment Options.Maintain Proper Records Of Collection Activities.Achieve Assigned Collection Targets.Handle Customer Queries Professionally.Follow Company Policies And Colle. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, Tamil, Gujarati, Hindi

What you get

Compensation: ₹16,000 – ₹23,000 per month.

Key responsibilities

As a Dra Collection Executive, your work will include:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Domestic, Gujarati, Hindi, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, Tamil, Gujarati, Hindi

Position details

• Location: Thane West, Mumbai, Maharashtra
• Vacancies: 25
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Click Apply to send your profile to Arrise Bpo Solutions Private Limited. It takes less than a minute.