Field Collection Executive

Start your next role as a Field Collection Executive with Arrise Bpo Solutions Private Limited in Kurla, Mumbai. The pay goes up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, Verbal communication, Typing speed
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Kurla, Mumbai, Maharashtra
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Arrise Bpo Solutions Private Limited reviews applications regularly.