Field Collection Team Leader

Arrise Bpo Solutions Private Limited is hiring a Field Collection Team Leader in Akkalkot Road. The pay goes up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Typing speed, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Job location: Akkalkot Road
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Arrise Bpo Solutions Private Limited reviews applications regularly.