Telecaller

Join Aryan International Packers And Movers Vikhroli(An Associated Member of INDIAN MOVERS ASSOCIATION) as a Telecaller in Vikhroli East, Mumbai. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, CRM tools, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and patient

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Quick facts

• Job location: Vikhroli East, Mumbai, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Aryan International Packers And Movers Vikhroli(An Associated Member of INDIAN MOVERS ASSOCIATION). It takes less than a minute.