International Bpo Executive

Ascendrix wants to bring on an International Bpo Executive for its Malad, Mumbai team. You can earn up to ₹35,000/month. The team is filling 30 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Outbound, International, Inbound | Languages : English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Inbound
• Languages: English
• You are calm under pressure and customer-first

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹20,000 – ₹35,000 per month.

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ascendrix reviews applications regularly.