International Bpo Executive

Ascendrix is hiring an International Bpo Executive in Thane, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹40,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : Outbound, International, Domestic, Inbound | Languages : English

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, International, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, International, Domestic, Inbound
• Languages: English
• You are calm under pressure and customer-first

Compensation

The salary for this role is ₹25,000 – ₹40,000 per month.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Timings: 03.00pm to 4.00am | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Ascendrix reviews applications regularly.