International Bpo Executive

Ascendrix is hiring an International Bpo Executive in Thane, Mumbai. There are 20 open positions. You can earn up to ₹40,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Inbound and International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English

What you get

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Working hours: 9 Hours Shift | Night Shift
• Work mode: Work from office
• Job type: Full time
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ascendrix reviews applications regularly.