International Bpo Executive

Ascendrix wants to bring on an International Bpo Executive for its Airoli, Mumbai team. 20 candidates will be hired for this role. The pay goes up to ₹35,000/month.

Note from the employer

Hiring: International Customer Service Executive Airoli Salary: Up To 35,000/Month Overtime: Paid Per Hour Incentives: Up To 2,780 Travel Allowance: Provided Role:Handle International Customer Queries Via Call/Chat, Resolve Issues, And Maintain Service Quality. Requirements:Excellent English Communication. More Than 2 Years Experience Compulsory. | Type : Inbound, International, Domestic | Languages : English

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹25,000 – ₹35,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, International
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, International, Domestic
• Languages: English

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 20
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ascendrix reviews applications regularly.