Customer Care Executive

A new Customer Care Executive role is open at Ascendum Kps Private Limited, Memnagar, Ahmedabad. The team is filling 20 vacancies. Salary is up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Jd - Customer Care Executive1. Answering Calls From Customers Professionally And Responding To Customer Inquiries And Complaints. 2. Handling And Resolving Customer Complaints Regarding Product Service Problems. 3. Documenting All Calls With Regard To The Customers Query Accurately In The Software 4. Identifying, And Escalating Priority Issue. Type : Inbound | Languages : Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Memnagar, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time
• Work type: Office-based
• Working hours: Time: Onida - 9 Hours (8 AM to 8 PM) Rotational8 AM - 5 PM9 AM - 6 PM10 AM - 7 PM11 AM - 8 PM

Ready to start? Upload your resume and apply to Ascendum Kps Private Limited today.