Telecaller

A new Telecaller role is open at Ashiraj Education Overseas Consultants, Andheri East, Mumbai. Salary is up to ₹28,000/month. There are 5 open positions.

Employer’s description

Making Outbound Calls To Promote Products, Generate Leads, And Close Sales, As Well As Handling Inbound Calls To Answer Customer Questions And Resolve Complaints. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Marathi, Hindi

What you get

The salary for this role is ₹20,000 – ₹28,000 per month.

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, Hindi, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Marathi, Hindi
• Someone customer-first and patient

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Vacancies: 5
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ashiraj Education Overseas Consultants today.