Collection Team Leader

A new Collection Team Leader role is open at Ashpa Global Services Private Limited, Shankar Nagar, Raipur. 5 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Assign Allocation To Team Members (Field Agents / Tele-Calling Agents Based On Their Expertise And Workload.Monitor Individual Performance Metrics Like Collection Rate, Call Volume, And Customer Satisfaction.Provide Regular Coaching And Feedback To Team Members On Negotiation Tactics And Customer Handling. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone persuasive and detail-oriented

Key responsibilities

As a Collection Team Leader, your work will include:

• You will source and onboard customers for loans, accounts or insurance products.
• Comply with RBI/IRDAI guidelines and internal audit norms
• Cross-sell relevant financial products to existing customers
• You'll verify KYC documents and complete application formalities.
• Explain product features, charges and terms transparently.

Job at a glance

• Location: Shankar Nagar, Raipur, Chhattisgarh
• Work mode: Work from office
• Vacancies: 5
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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