Telecaller

A new Telecaller role is open at Ashtavinayak property consultant, Panvel, Mumbai. You can earn up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, Hindi and English, CRM tools, Active listening
• Basic English
• Freshers can apply
• You are patient and polite

Quick facts

• Job location: Panvel, Mumbai, Maharashtra
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Ashtavinayak property consultant today.