Customer Care Associate (Cca)

Aspire Teleservices Llp wants to bring on a Customer Care Associate (Cca) for its Sector 118, Mohali team. You can earn up to ₹15,998/month. The team is filling 20 vacancies. Great for first-time job seekers.

Employer’s description

Backend Process Executive (Non-Voice / Day Shift)Location: Sahibzada Ajit Singh Nagar (Mohali) In-Officeemployment Type: Full-Timeshift Timings: General Day Shift (Flexible Options: 10:00 Am 7:00 Pm Salary: 12,000 14,000 Per Month (Based On Skills And Experience). Type : Domestic

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic
• Good English
• Freshers can apply
• Type: Domestic
• Someone customer-first and calm under pressure

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹14,000 – ₹15,998 per month.

Quick facts

• Work location: Sector 118, Mohali, Punjab
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Aspire Teleservices Llp.