Customer Care Executive

Start your next role as a Customer Care Executive with Asr in Sector 18 - Gurgaon, Delhi. There are 30 open positions. Salary is up to ₹19,000/month. Freshers can apply.

In the employer’s words

Mega Hiring Customer Care Representative. Qualification: Any Graduate. Salary Ctc Between 15000 To 19000 Per Month. Fluent Communications Skills Required In English Language. Interested Candidates Kindly Share Your Resume For Arrange Interview. Any 9 Hr Rotational Shifts For Male / 7Am To 7Pm Any 9 Hr Shift For Female. Type : Domestic, Inbound | Languages : English

What you get

You will be paid ₹15,000 – ₹19,000 per month.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Domestic, English and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English
• You are calm under pressure and patient

Job details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: ANY 9 HR ROTATIONAL SHIFTS FOR MALE / 7AM TO 7PM ANY 9 HR SHIFT FOR FEMALE.
• Work mode: Office-based

Apply today and take the next step in your career with Asr.