Receptionist Cum Telecaller

Asset Computer Education wants to bring on a Receptionist Cum Telecaller for its Mankhurd West, Mumbai team. Salary is up to ₹15,000/month. The team is filling 2 vacancies. Freshers can apply.

Employer’s description

Handle New Inquiries Admissions Fee Collections Pending Follow-Up Student Complaints (If Any)Office Activities Completed. Languages : English, Hindi, Marathi

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• A patient, customer-first attitude

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Job details

• Job location: Mankhurd West, Mumbai, Maharashtra
• Working hours: 1:00 pm - 9:00pm | Monday to Saturday
• Openings: 2
• Interview timings: 10:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Asset Computer Education.