Customer Care Associate

Asset Resources Consultants is hiring a Customer Care Associate in Kukatpally, Hyderabad. You can earn up to ₹20,000/month. The team is filling 20 vacancies.

Note from the employer

Hiring For Teleperformance Domestic Bpo Customer Care. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, Tamil, Tamil, Hindi, English

Pay and perks

The salary for this role is ₹17,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, Tamil, Tamil, Hindi, English
• Someone calm under pressure and patient

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Kukatpally, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office

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