Tele Caller

Astromet Steel & Engineering has an opening for a Tele Caller based in Charni Road, Mumbai. The team is filling 2 vacancies. Freshers can apply. Salary is up to ₹35,000/month.

In the employer’s words

Good Communication Skills.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Verbal communication, CRM tools
• Female Only
• Good English
• Freshers can apply
• Someone customer-first and patient

Your responsibilities

As a Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Salary and benefits

You will be paid ₹30,000 – ₹35,000 per month.

Job details

• Job location: Charni Road, Mumbai, Maharashtra
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Astromet Steel & Engineering.