Team Leader

A new Team Leader role is open at Atenas Fraternity, Kurla West, Mumbai. You can earn up to ₹30,000/month.

In the employer’s words

The Team Leader Telecalling Is Responsible For Managing And Guiding The Telecalling Team To Generate Quality Leads For The Sales Department. The Role Includes Supervising Telecallers, Monitoring Performance, Ensuring Daily Targets Are Achieved, And Maintaining High Communication Standards While Interacting With Potential Clients. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi and Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• A polite, patient attitude

Your responsibilities

• Identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job details

• Location: Kurla West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:15 AM - 7:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Atenas Fraternity reviews applications regularly.