Telecaller

Atharvastaf2 is hiring a Telecaller in Borivali West, Mumbai. There are 10 open positions. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹10,000 – ₹12,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Active listening and Complaint handling
• No English required
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

What you will do

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Job details

• Job location: Borivali West, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 10
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Atharvastaf2.