Customer Service Executive (Salary-...

Athena Bpo Private Limited (Athena Bpo Pvt Ltd) is hiring a Customer Service Executive (Salary-... in Powai, Mumbai. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

Hi Job Seekers,We Have Opening For Icici Bank Lead Generation Process.Salary: - 15,000 To 20,000 In-Hand.Communication Skills: - Basic/Average/Excellent English Speaking.Experience: - Fresher And Experience.Age: - 18 Years Or Above.Gender: - Male & Female.Working Days: - Monday To Saturday.Shift Timing: - 9:30Am To 7Pm. Location: - Powai Andheri E. Type : Outbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What the job involves

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone polite and calm under pressure

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Job at a glance

• Job location: Powai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Athena Bpo Private Limited (Athena Bpo Pvt Ltd) today.