Required Bpo Call Centre Tele Calle...

Athena Bpo Private Limited (Athena Bpo Pvt Ltd) is hiring a Required Bpo Call Centre Tele Calle... in Powai, Mumbai. There are 30 open positions. The pay goes up to ₹22,000/month.

Employer’s description

Hi Job Seekers,We Have Opening For Icici Bank Lead Generation Process.Salary: - 15,000 To 21,000 In-Hand.Communication Skills: - Basic/Average/Excellent English Speaking.Experience: - Fresher And Experience.Age: - 18 Years Or Above.Gender: - Male & Female.Working Days: - Monday To Saturday.Shift Timing: - 9:30Am To 7Pm. Location: - Powai Andheri E. Type : Domestic, Outbound, Sales | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Sales
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A calm under pressure, patient attitude

Position details

• Job location: Powai, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Athena Bpo Private Limited (Athena Bpo Pvt Ltd) reviews applications regularly.