Urgently Required Bpo Call Center T...

Athena Bpo Private Limited (Athena Bpo Pvt Ltd) is looking for an Urgently Required Bpo Call Center T... to join its team in Powai, Mumbai. Salary is up to ₹21,000/month. 30 candidates will be hired for this role.

In the employer’s words

Hi Job Seekers,We Have Opening For Icici Bank Lead Generation Process.Salary: - 15,000 To 21,000 In-Hand.Communication Skills: - Basic/Average/Excellent English Speaking.Experience: - Fresher And Experience.Age: - 18 Years Or Above.Gender: - Male & Female.Working Days: - Monday To Saturday.Shift Timing: - 9:30Am To 7Pm. Location: - Powai Andheri E. Type : Outbound, Domestic | Languages : Hindi, English

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• Someone calm under pressure and polite

Quick facts

• Location: Powai, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based
• Job type: Full time

Apply today and take the next step in your career with Athena Bpo Private Limited (Athena Bpo Pvt Ltd).