Urgently Required Customer Service ...

Athena Bpo Private Limited (Athena Bpo Pvt Ltd) has an opening for an Urgently Required Customer Service ... based in Powai, Mumbai. There are 30 open positions. Great for first-time job seekers. Salary is up to ₹21,000/month.

Employer’s description

Hi Job Seekers,We Have Opening For Icici Bank Lead Generation Process.Salary: - 15,000 To 21,000 In-Hand.Communication Skills: - Basic/Average/Excellent English Speaking.Experience: - Fresher And Experience.Age: - 18 Years Or Above.Gender: - Male & Female.Working Days: - Monday To Saturday.Shift Timing: - 9:30Am To 7Pm. Location: - Powai Andheri E. Type : Domestic, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone polite and patient

Salary and benefits

Compensation: ₹15,000 – ₹21,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Powai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Athena Bpo Private Limited (Athena Bpo Pvt Ltd).