Video Call Executive

Athena Bpo Private Limited (Athena Bpo Pvt Ltd) has an opening for a Video Call Executive based in Sakinaka, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹35,000/month.

Employer’s description

Its A Video Call Process ( Only Give Demo To The Customer On Video Call) Process:Eureka Forbes Video Call... Salary 35000 Inhand, 37000 Gross.Timing 9Am To 6Pm.10Am To 7Pm... Language: Tamil With Fluent English..Minimum 6 Months Any Experience. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil

Your responsibilities

As a Video Call Executive, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil
• A patient, customer-first attitude

Salary and benefits

Compensation: ₹32,000 – ₹35,000 per month.

Quick facts

• Job location: Sakinaka, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | 1 rotational week off
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Athena Bpo Private Limited (Athena Bpo Pvt Ltd).