International Bpo Executive

Start your next role as an International Bpo Executive with Athena in Thane, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹35,000/month.

In the employer’s words

International Us Process. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. Need Fluent English Communication Skills Only. Need Minimum 6 Months On Paper Experience Mandatory. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• Someone patient and customer-first

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Shift: 24*7 rotational shifts | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Athena reviews applications regularly.