Senior Telecaller

Atlas lab is hiring a Senior Telecaller in Belapur, Mumbai. Salary is up to ₹35,000/month.

In the employer’s words

Conduct Outbound Calls To Generate And Qualify Leads Across Target Industries (Marine, Manufacturing, Infrastructure, Etc.)Engage With Decision-Makers (Plant Heads, Procurement Teams, Engineers). Explain Atlas Labs Services In A Clear, Consultative Manner (Not Script-Based Selling). Convert Inquiries Into Testing Orders And Long-Term Clients. 1 - 2 Years Experience Compulsory. | Marketing

What the job involves

• Identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Marketing
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• A customer-first, patient attitude

What you get

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Position details

• Job location: Belapur, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Atlas lab reviews applications regularly.