Telesales Executive

Join Aura Hearing Care Private Limited as a Telesales Executive in Ghatkopar East, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Handle Customer Inquiries Via Phone And Chat Professionally. Resolve Customer Issues Promptly And Escalate When Required. Provide Accurate Information About Products And Services. Upsell And Cross-Sell Products To Meet Sales Targets. Achieve Monthly And Quarterly Sales Goals. Track Sales Performance And Customer Feedback. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Marathi, Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Marathi, Hindi, English

Job at a glance

• Job location: Ghatkopar East, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Aura Hearing Care Private Limited.