Customer Care Executive

Avant Career Private Limited is hiring a Customer Care Executive in Sector 20 - Gurgaon, Delhi. The team is filling 10 vacancies. Salary is up to ₹22,000/month.

Employer’s description

Good Communication , Customer Support Experince , Iit. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Your responsibilities

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are customer-first and patient

What you get

The salary for this role is ₹20,000 – ₹22,000 per month.

Quick facts

• Job location: Sector 20 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time

Ready to start? Upload your resume and apply to Avant Career Private Limited today.