Telecaller

Start your next role as a Telecaller with Avner Insurance Brokers Ltd. in Old Padra Road, Vadodara. Salary is up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Hindi and English, Complaint handling, CRM tools, Active listening
• Female Only
• No English required
• Freshers can apply
• You are calm under pressure and polite

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Salary and benefits

You will be paid ₹10,000 – ₹11,000 per month.

Job details

• Work location: Old Padra Road, Vadodara, Gujarat
• Vacancies: 1
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Avner Insurance Brokers Ltd. today.