Key Account Manager

Looking for a Key Account Manager role in Goregaon West, Mumbai? Axiom Viscom is hiring now. You can earn up to ₹35,000/month. The team is filling 20 vacancies.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What you get

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Who can apply

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

Position details

• Work location: Goregaon West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Axiom Viscom.