Work From Home - Tele Caller

Join Ayansh Creation as a Work From Home - Tele Caller in remote. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Verbal communication, Complaint handling and CRM tools
• Female Only
• No English required
• Freshers can apply
• Work from home

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Remote (work from home)
• Vacancies: 1

Click Apply to send your profile to Ayansh Creation. It takes less than a minute.