Tele Caller

B2B Labyrinth Solutions Pvt. Ltd wants to bring on a Tele Caller for its Lower Parel, Mumbai team. There are 10 open positions. You can earn up to ₹20,000/month.

In the employer’s words

Outbound Calling For Non-Delivered Shipments Resolve Issues By Identifying Problems, Researching Solutions, And Escalating Unresolved Cases When Required.Maintain The Ndr Calling Database By Entering Relevant Information.Handle Inquiries By Clarifying Required Information And Providing Accurate Details.Determine Customer Requirements. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Inbound and Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Lower Parel, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Shift: 1st shift 10 am to 7 pm & 2nd shift 12pm to 9 pm

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