Tele Caller

Bakhla Tours & Travels Pvt Ltd wants to bring on a Tele Caller for its Sandhrust Road West, Mumbai team. There are 4 open positions. No experience? You can still apply. Salary is up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Potential And Existing Customers.Provide Information About Umrah, Hajj, Ziyarat, And Other Travel Packages.Maintain Customer Records And Update The Crm System Accurately.Maintain Call Logs, Daily Reports, And Follow-Up Trackers.Follow Up With Leads For Conversions And Appointment Scheduling. Type : Outbound

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound
• A polite, patient attitude

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Job location: Sandhrust Road West, Mumbai, Maharashtra
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Bakhla Tours & Travels Pvt Ltd.