Telecaller

Balaji Trading is hiring a Telecaller in Ponda. Salary is up to ₹15,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹15,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Typing speed, Hindi and English and Active listening
• Basic English
• Freshers can apply

Job details

• Location: Ponda
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Balaji Trading today.