Field Collection Executive

Start your next role as a Field Collection Executive with Basu Business Solutions India Private Limited in Thane West, Mumbai. The pay goes up to ₹22,000/month. There are 5 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• Someone patient and customer-first

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Salary

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

Click Apply to send your profile to Basu Business Solutions India Private Limited. It takes less than a minute.