Telecaller

Basu Business Solutions India Private Limited has an opening for a Telecaller based in Andheri West, Mumbai. 5 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Note from the employer

Collection Telecaller. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi, Marathi

What you get

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi, Marathi
• You are polite and customer-first

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Location: Andheri West, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Basu Business Solutions India Private Limited.