Telecaller

Basu Business Solution India Pvt.Ltd has an opening for a Telecaller based in Andheri West, Mumbai. The team is filling 10 vacancies. Freshers can apply. Salary is up to ₹22,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Marathi, Hindi, English

Day-to-day work

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Quick facts

• Work location: Andheri West, Mumbai, Maharashtra
• Vacancies: 10
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Basu Business Solution India Pvt.Ltd.