Telecaller

Be Smart Academy is hiring a Telecaller in Ghatkoper, Mumbai. No experience? You can still apply. 11 candidates will be hired for this role. Salary is up to ₹16,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Languages : Marathi, Hindi, English

Salary and benefits

Compensation: ₹7,000 – ₹16,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.

Position details

• Work location: Ghatkoper, Mumbai, Maharashtra
• Interview timings: 12:00 AM - 9:00 PM | Monday to Saturday
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday
• Openings: 11
• Work type: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Be Smart Academy.