Customer Care Executive

Be U Natural Vaishali wants to bring on a Customer Care Executive for its Sector 62 - Noida, Delhi team. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

Responsible For Handling Customer Inquiries, Resolving Complaints, And Ensuring A Positive Customer Experience. The Role Involves Communication Through Calls, Emails, Or In-Person Interaction While Maintaining Company Service Standards. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• You are polite and customer-first

Pay and perks

The salary for this role is ₹13,000 – ₹15,000 per month.

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Be U Natural Vaishali reviews applications regularly.