Management Executive

Join The Belgian Waffle Co as a Management Executive in Ambernath, Mumbai. The pay goes up to ₹12,500/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you will do

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Complaint handling, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

What you get

Salary: ₹12,500 per month, based on skills and experience.

Position details

• Job location: Ambernath, Mumbai, Maharashtra
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to The Belgian Waffle Co. It takes less than a minute.