Manager

Looking for a Manager role in Dombivali East, Mumbai? The Belgian Waffle Co is hiring now. The pay goes up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Typing speed, Verbal communication, Complaint handling, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Work location: Dombivali East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by The Belgian Waffle Co.