Customer Care Executive

Join Berkowits Hair And Skin Clinic (India) Private Limited () as a Customer Care Executive in Okhla Ph-Iii, Delhi. You can earn up to ₹28,000/month.

Employer’s description

Include Maintaining Accurate Updates In Crm/Lms, Properly Tracking Lead Status, And Ensuring Smooth Call Transfers To The Relevant Centers. Fluency In Kannada And English (Mandatory), And A Customer-Focused Approach. Candidates Should Be Comfortable Handling Both Calls And Chats. 1 - 2 Years Experience Compulsory. | Languages : Kannada, English, Hindi, English, Kannada | Type : Outbound

Salary and benefits

The salary for this role is ₹20,000 – ₹28,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English, Hindi, English, Kannada
• Type: Outbound
• You are patient and customer-first

Job details

• Location: Okhla Ph-Iii, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Timings: 9: 45AM - 7:00 PM | Monday to Sunday(1 week off between Monday to thursday)
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Berkowits Hair And Skin Clinic (India) Private Limited () reviews applications regularly.