Customer Care Executive

A new Customer Care Executive role is open at Betterplace Safety Solutions Private Limited, HSR Layout, Bengaluru. Freshers can apply. The team is filling 10 vacancies. The pay goes up to ₹23,000/month.

Employer’s description

We Are Hiring For Customer Support, Location Hsr Layout.Salary Upto 18K To 20K Nth, Languages : English Hindi + 2 Regional Languages Required Interested Candidates Can Share Your Update Cv With Hr - Contact Details 7975835033. Type : Domestic, Inbound, Outbound | Languages : Tamil, Telugu, Kannada, Hindi, English

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹18,000 – ₹23,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Tamil, Telugu, Kannada, Hindi, English
• You are patient and calm under pressure

Position details

• Location: HSR Layout, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Betterplace Safety Solutions Private Limited.