Work From Home - Education Counsellor

Looking for a Work From Home - Education Counsellor role in remote? Betterplace Safety Solutions Private Limited is hiring now. Salary is up to ₹23,000/month. The team is filling 20 vacancies.

Employer’s description

Contact Students And Parents Through Calls And Explain Available Educational Programs/Courses. Understand Students Educational Requirements And Career Goals. Provide Counselling And Suggest Suitable Courses Based On The Students Interests. Explain Course Details, Fees, Eligibility, Benefits, And Admission Process. Build A Good Relations. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Salary

Compensation: ₹22,000 – ₹23,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone polite and customer-first

Quick facts

• Work location: remote
• Vacancies: 20
• Work mode: Fully remote
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:30AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Betterplace Safety Solutions Private Limited.