Work From Home - Email Support Executive

Betterplace Safety Solutions Private Limited is hiring a remote Work From Home - Email Support Executive — work from anywhere in India. Salary is up to ₹20,000/month. The team is filling 20 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Inbound

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Inbound
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• A calm under pressure, customer-first attitude

Compensation

The salary for this role is ₹10,000 – ₹20,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: remote
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Remote (work from home)
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

Apply today and take the next step in your career with Betterplace Safety Solutions Private Limited.